Customer support

Customer support and Technical support

Our Customer Support department is comprised of a team of highly skilled technicians and order coordinators. We are responsible for all daily support and deliveries of single parts, kits and service sets to our subsidiaries worldwide. Stocked parts are usually shipped within 24 hours.

Click here to see our general conditions.


Local contacts:

If you are a JCI employee

If you are a Contractor

If you are an End user


Opening Hours:  

Monday-Thursday: 8.00-16.30

Friday: 8.00-16.00


Contact Parts Centre

Day to day deliveries of single parts, kits and service sets.

E-mail orders:

E-mail requests for quotations and technical issues:


24 hours service

Stocked emergency parts can (against fee) be dispatched outside standard opening hours.

End-users are kindly requested to contact their local Johnson Controls branches for 24-hour emergency service.

Johnson Controls companies can use this emergency hotline: +45 2027 1266.


Parts Centre address

Johnson Controls Denmark ApS

Christian X's Vej 201

DK-8270 Hoejbjerg Denmark

Tlf: +45 8736 7000 (switchboard)