Customer support

Customer support and Technical support

Our Customer Support department is comprised of a team of highly skilled technicians and order coordinators. We are responsible for all daily support and deliveries of single parts, kits and service sets to our subsidiaries worldwide. Stocked parts are usually shipped within 24 hours.

Click here to see our general conditions.


Local contacts for


Opening Hours

  • Monday-Thursday: 8.00-16.30
  • Friday: 8.00-16.00


Contact Parts Centre


24 hours emergency service

  • Emergency hotline: +45 2027 1266 
  • Stocked emergency parts can (against fee) be dispatched outside standard opening hours.

NB The 24 hours emergency service is for registered customers only. End-users are kindly requested to contact their local Johnson Controls branches.



Johnson Controls Denmark ApS
Industrial Refrigeration Parts Centre
Christian X's Vej 201
DK-8270 Hoejbjerg Denmark

Tel: +45 8736 7000 (switchboard)